CONTACT

If you have any questions, please contact our Customer Service department at bookings.us@relyon.com or phone no: +1 (888) 261-8925.

LANGUAGE

Please note, unless otherwise requested our courses are delivered in English. If English is not your primary language and you require accommodations, we encourage you to make a special request at least 2 weeks before the course begins. We will do our best to accommodate your request, when possible. We understand the importance of inclusive education and are committed to supporting all students.

PRE REQUISITES

If your course requires any training prerequisites, these must be met at the time of booking. Failure to provide the correct prerequisite will result in you being removed from the course. Please click on the Course Details link in the booking confirmation.

Blended e-learning courses: If your course is a blended training with an adaptive e-learning module and practical, you will receive a separate notification to access the e-learning course. This must be completed prior to attending the in-person practical. Failure to completing will result in you being removed from the course.

WHAT TO BRING TO TRAINING

If you are attending a course that includes a practical training, limited PPE is provided. If possible, we do encourage students to bring their own to ensure correct sizing and comfortability. Specific PPE required during the practical session will be stated in the booking confirmation.

COURSE ATTIRE

Clean and appropriate clothing is required for all enrolled in courses. The Institution reserves the right to refuse participation for any student who does not maintain a professional standard of attire throughout the course.

FITNESS TO PARTICIPATE

Please note, as the safety of our students remains the highest priority, should any concerns be indicated upon completion of the medical questionnaire, the student will be unable to participate in any practical components of training without a signed medical release provided from a medical provider or a current OGUK, Maritime or DOT Physical. All other current Offshore or Fit for Duty Physicals will be evaluated case by case to determine if it is industry recognized in lieu of a physician's release.

FAQS AND TERMS & CONDITIONS

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